Most orders ship within 2-4 business days. Standard shipping typically takes 5-7 business days. You'll receive a tracking number once your order ships.
Yes, expedited shipping options are available at checkout for faster delivery.
Currently, we ship within the United States. Please contact us for international inquiries.
Some products offer optional personalization, which allows you to add engraving or embroidery (up to 30 characters) for an additional $14.95 fee. A text field will be provided on the product page. If no personalization details are entered, the item will be fulfilled and shipped in its original, non-personalized form.
Other products are offered as customized items, where customization is required. These products include a mandatory text field and are created specifically to your specifications. Customized products are not available in a non-customized version and will only be produced with the provided customization details.
Personalized and customized products are final sales.
Yes! You will find a "Note to The Red Hound Gifts" field in your bag, you can add gift enclosure text or other instructions here if necessary.
Please contact us immediately at orders@theredhoundgifts.com if you need to make changes. Once an order is processed, we may not be able to modify it.
We want you to love your purchase! Items can be returned within 14 days of delivery in their original condition, including tags and packaging. Please note that personalized or customized items are final sale and cannot be returned.
Contact us at orders@theredhoundgifts.com with your order number and reason for return. We'll provide return instructions by email.
The Red Hound Gifts transitioned to a fully online boutique in October 2025. We no longer have a brick-and-mortar location, but we're here to help you online!
Email us at info@theredhoundgifts.com. We typically respond within 24 hours during business days.